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Refund Policy

Last updated: April 15, 2026

Thank you for choosing ResumePulse. We are committed to providing high-quality AI-driven resume optimization. As we use Paddle as our Merchant of Record, we align our policies with their global standards to ensure a fair experience for all users.

1. 14-Day Money-Back Guarantee

We stand by the quality of our service. We offer a 14-day money-back guaranteeon all our Pro plans (including the 24-Hour Sprint Pass and 30-Day Career Pro). If you are not satisfied with the Service, you are entitled to a full refund within 14 days of your original purchase date.

2. How to Request a Refund

To request a refund, please contact our support team within the 14-day window:

3. Processing Refunds

Once your request is received, we will process your refund through Paddle. The funds will be credited back to your original payment method (Credit Card, PayPal, Apple Pay, or Google Pay).

Please note that depending on your financial institution, it may take 5–10 business days for the credit to appear on your statement.

4. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle handles all customer service inquiries related to payments and returns to ensure secure and compliant transactions.

5. Abuse of Policy

While we maintain a generous refund policy to ensure customer satisfaction, we reserve the right to refuse refunds to users who demonstrate a clear pattern of abuse (e.g., repeated purchase and refund cycles).

6. Contact Us

If you have any questions regarding our Refund Policy or need assistance with your billing, please reach out to us at [email protected]. We are here to help!