Refund Policy
Last updated: April 15, 2026
Thank you for choosing ResumePulse. We are committed to providing high-quality AI-driven resume optimization and a fair refund experience for all users.
1. 14-Day Money-Back Guarantee
We stand by the quality of our service. We offer a 14-day money-back guaranteeon all our Pro plans (including the 24-Hour Sprint Pass and 30-Day Career Pro). If you are not satisfied with the Service, you are entitled to a full refund within 14 days of your original purchase date.
2. How to Request a Refund
To request a refund, please contact our support team within the 14-day window:
- Email: [email protected]
- Subject: Refund Request - [Your Order Email]
- Please include the email address used for your purchase so we can locate the order quickly.
3. Processing Refunds
Once your request is received, we will review it and process the refund back to your original payment method.
Please note that depending on your financial institution, it may take 5–10 business days for the credit to appear on your statement.
4. Merchant of Record
Orders are currently processed through our checkout provider, Ko-fi. If you need help with a payment issue or refund request, please contact our support team and we will help you directly.
5. Abuse of Policy
While we maintain a generous refund policy to ensure customer satisfaction, we reserve the right to refuse refunds to users who demonstrate a clear pattern of abuse (e.g., repeated purchase and refund cycles).
6. Contact Us
If you have any questions regarding our Refund Policy or need assistance with your billing, please reach out to us at [email protected]. We are here to help!